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Enhancing people care

Europ Assistance is proud to revolutionize how we deliver care to people. Our solutions are designed to meet the daily needs of our customers’ health. Be it for active and healthy people, the elderly, people at risk of a condition or with a chronic disease who need quick and reliable support, we combine technological innovation with enhanced people care for the purpose of making life easier.


Helping Seniors Stay Independent

Europ Assistance is a leader in teleassistance solutions since at least 15 years. Thanks to a combination of technological innovation and high-end, personalized care services, Europ Assistance enables senior customers to preserve their autonomy and remain safe at home rather than live in a retirement facility while getting the care they need 24 hours a day, seven days a week.

By equipping homes with our connected assistance solutions, we bring comfort to healthy and active seniors, safety to people losing autonomy, reassurance, and respite to caregivers.

Our solutions range from simple temperature monitoring against hot weather consequences to sophisticated motion sensors and algorithms to detect falls and faints.

Disrupting Assistance Services at Home with Connect&Moi

With Connect&Moi, our award-winning “Connected Learning Platform”, seniors and caregivers can use the digital solution on their own or until an emergency occurs, which alerts Europ Assistance operators. Users can also choose to delegate the monitoring of selected home and health measures with adequate day-to-day assistance at home services.

Connected motion sensors detect unusual behavior that may indicate that the customer needs help and alert our assistance platform, which can contact customers, their families, or when necessary, call emergency services.